Your AI employee already knows how to use SNS 24
By Weslley Harakawa
SNS 24 is the portal of Portugal's National Health Service, and your AI employee can now use it for you. She opens it on her own computer, finds the information and prepares requests. Authentication with Chave Móvel Digital or Cartão de Cidadão is yours to do; she never types PINs, codes or ID numbers.
What she does
- Reads the public pages: which service to use, where to go, waiting times, vaccination campaigns, how to obtain a declaration, and explains it simply.
- Checks the scheduling options the portal offers (appointments, vaccination, teleconsultation) and prepares the request. The confirm click waits for your approval with service, unit, date and time.
- Checks which documents are listed (prescriptions, declarations, exams) and reports only what you asked, never downloading or forwarding them.
She never gives medical advice, diagnoses or triage. If someone describes symptoms, she points to the SNS 24 line, 808 24 24 24, or 112 in an emergency, and stops there.
How to ask
Tell her on WhatsApp: “Check on SNS 24 how to get a sick leave declaration and tell me the steps.”
This skill comes ready, with no setup and no training: she works from her own computer in the cloud, even while you are away. Cost: 3 interactions per step and 1 per minute while she works.
