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PetDesk requests and reminders, prepared by your AI employee

If your veterinary clinic uses PetDesk, your AI employee can now keep up with the requests that arrive while you are with a patient. She opens the clinic dashboard on her own computer and prepares the next step. You sign in yourself; she never types passwords or codes.

What she does

  • Reads pending appointment requests: client, pet, service and requested time. Confirming, proposing another time or declining waits for your approval with client, pet and time.
  • Reads which reminders (vaccines, wellness, medication) are due or scheduled; editing rules or sending a manual reminder waits for your approval.
  • Reads two-way messages and reports them; replies wait for your approval with the draft and never contain veterinary advice, dosages or diagnoses.
  • Reads ratings, loyalty activity and reports on appointments, confirmations and no-shows; a response to a review waits for your approval.

On pet medical records she reports only what you asked, and she never changes the PIMS sync, reminder templates, mass-message settings or billing.

How to ask

Tell her on WhatsApp: “Which PetDesk requests are waiting since yesterday? Propose times and show me before confirming.”

This skill comes ready, with no setup and no training: she works from her own computer in the cloud, even while you are away. Cost: 3 interactions per step and 1 per minute while she works.

Weslley Harakawa
About the authorWeslley Harakawa

Founder of ORYKSA AI. Builds apps, web and artificial intelligence, in Lisbon.