Your AI employee already knows the Hostelworld extranet
By Weslley Harakawa
If your hostel is listed on Hostelworld, your AI employee already knows how to work in the extranet, Hostelworld Inbox. She reads, checks and prepares; she only saves what you approve.
What she does
- She opens the bookings list, filters by arrival date or name and sends you today's arrivals: guest, dates, room or bed type, number of guests, deposit paid, balance due and notes. Automatic.
- She reads the availability and rates calendar. Opening or closing rooms, changing allocation, prices, minimum stay or restrictions: she waits for your approval with dates, room type and values.
- She reads guest reviews. Replying: only with your yes, with the proposed text.
- Cancelling a booking or marking a no-show: only with approval, with the booking number and the reason.
- On the public site, she compares your rating, reviews and prices with other properties. She never books.
She never changes deposit or payment settings, cancellation policy, promotions, commission options or bank details. Logins: you sign in on the live screen.
How to ask
Tell her on WhatsApp: "Send me tomorrow's arrivals on Hostelworld with the balance due for each one".
The skill comes ready, with no setup and no training. She works from her own computer in the cloud, even when you are away. Cost: 3 interactions per step and 1 per minute while she works.
