Your AI employee already knows how to use DHL and MyDHL+
By Weslley Harakawa
If you export or receive from abroad, you know DHL: shipments crossing customs, quotes per service, shipments created in MyDHL+. The ORYKSA AI employee does it for you.
What she does
- On the tracking page she pastes one or several waybill numbers and reads the events: date, time, location and status (picked up, in transit, customs clearance, with courier, delivered, on hold). "On hold" or "Clearance delay" usually means customs.
- Under Get a quote she uses origin, destination, weight, dimensions and pickup date and returns price and transit time per service (Express Worldwide, Economy Select and others).
- In MyDHL+ she fills shipper, receiver, contents, customs description and value. Confirming the shipment, paying, booking a pickup or ordering supplies waits for your approval; she never types card data.
- She reads My Shipments, the address book and MyBill invoices; On Demand Delivery changes (reschedule, redirect) and claims only with your approval.
Sign-in and anti-bot checks stay with you; she never types passwords and never pays duties or "customs fees" from SMS links, only on the official DHL site and with approval.
How to ask
Tell her on WhatsApp: "check shipment 1234567890 on DHL and tell me if it is stuck in customs".
It costs 3 interactions per step and 1 per minute while she works. The skill comes ready, no setup and no training, and she works from her own computer in the cloud even when you are away.
