Your AI employee already tracks parcels with CTT in Portugal
By Weslley Harakawa
For a shop that ships every day, knowing where each parcel is makes up half of customer support. Your AI employee checks CTT, the Portuguese postal service, from her own computer in the cloud and answers with the real status of each item.
What she does
- Tracks any item on the CTT site without an account: she types the 13-character number (for example RR123456789PT), reads the history with date, place and event, and tells you the latest status.
- Does this for a whole list of numbers and returns a table with the status of each one; if a number does not exist, she reports "item not found".
- Prepares a shipment in your CTT account: picks the service (Correio Normal, Registado, Azul or Encomenda), fills in sender, recipient, weight and dimensions.
- Before paying or printing the label, she stops and shows you the service, the recipient and the price; she only goes on with your yes.
- If CTT asks for a login, she stops and tells you; you sign in on the live screen.
How to ask
Tell her on WhatsApp: "track these three numbers on CTT and tell me where each one is".
The skill comes ready, with no setup and no training, and she works from her own computer in the cloud even when you are away. Cost: 3 interactions per step and 1 per minute while she works.
