Cookie Policy
1. What cookies are
Cookies are small files a website stores in your browser to remember you across pages and visits. We also use the browser's local storage (localStorage) for the same purpose, for example to keep your language or your app session.
2. Who is responsible
ORYKSA AI is operated by W8 Atlantic Unipessoal Lda (NIPC 519296010), Rua Carlos Alberto da Mota Pinto 17, 3A, 1070-313 Lisbon, Portugal. This policy covers oryksa.com, auth.oryksa.com, app.oryksa.com and the ORYKSA regional domains.
3. Categories we use
- Necessary: the site does not work without them (session, security, language, theme and your cookie choice). Always on.
- Functional: remember extra preferences and keep your chat conversation across pages.
- Analytics: help us understand how the site is used, always in aggregate.
- Marketing: measure where sign-ups come from for more relevant campaigns.
By default we only use necessary cookies. The others are turned on only if you allow them in the cookie notice.
4. Cookie list
| Cookie | Category | Purpose | Provider | Duration |
|---|---|---|---|---|
oryksa_session | Necessary | Keeps you signed in to ORYKSA. | ORYKSA | 7 days |
oryksa_user_name, oryksa_user_id, oryksa_user_avatar | Necessary | Shows your name and photo in the site header. | ORYKSA | 30 days |
oryksa_lang | Necessary | Remembers the language you chose. | ORYKSA | 12 months |
oryksa_theme | Necessary | Remembers the light or dark theme. | ORYKSA | 12 months |
oryksa_consent | Necessary | Stores your cookie choice. | ORYKSA | 12 months |
oryksa_imp | Necessary | Lets support view your account, only with your permission. | ORYKSA | 2 hours |
oryksa_shp_state | Necessary | Protects the connection of your Shopify store. | ORYKSA | 15 minutes |
__cf_bm | Necessary | Cloudflare bot protection. | Cloudflare | 30 minutes |
oryksa_chat_sess | Functional | Keeps your chat conversation when you change pages. | ORYKSA | 24 hours |
oryksa_visitor | Functional | Identifies the chat visitor on subscribers' websites. | ORYKSA | 30 days |
oryksa_ui | Functional | Remembers dashboard preferences. | ORYKSA | 6 months |
_ga, _ga_* | Analytics | Aggregated visit statistics (Google Analytics). | 13 months | |
oryksa_attr | Marketing | Measures where sign-ups come from (campaign, landing page). | ORYKSA | 90 days |
5. Third parties
Google Analytics (Google Ireland Limited) is loaded only if you allow the Analytics category. When you pay for a plan, checkout is handled by Stripe, which uses its own cookies on its own domain to prevent fraud. Cloudflare protects the site and may set the security cookie listed above.
6. How to change your choice
You can change your choice at any time with the button below or the "Cookies" link in the site footer. You can also delete or block cookies in your browser settings; if you block the necessary ones, sign-in and some features stop working.
7. Changes
If we change the cookies we use, we update this page and the date at the top, and ask for your choice again when needed.
8. Contact
Questions about cookies or privacy: help.oryksa.com/contact. See also the Privacy Policy.